Watching TV can be a great way to kill some time and entertain yourself. But unlike modern-day streaming websites, TV programs air at specific times and dates. So, if you are not home or busy when your favorite show airs, you may miss it. This is where devices like the Cox DVR recording come in. With these tools, it is now possible to record hours of TV programming. And watch it later whenever you wish. The DVR features also include pausing and rewinding live TV.
So, having a DVR recorder in your home can be a great convenience. You can pretty much watch all your favorite shows and episodes whenever you want for an unlimited number of times. Most Cox cable plans come with a DVR recording of hours. But technology can often be unpredictable and glitchy. If your DVR box suddenly stops working there is no need to panic. This guide will help you through the troubleshooting process.
Table of Contents
Guide to Cox DVR Recording Problems
The DVR can sometimes act up without any specific reason. There may be an issue with the hardware or you may have a full memory. In either case, there is no need to worry. You can fix most of the problems on your own without requiring professional help. The Cox mini box is a great piece of equipment, and the troubleshooting isn’t complicated either.
This article will talk about the Cox cable DVR recording errors and some easy ways that you can fix them. You should try these tips before you call customer service for Cox bill payment. But if nothing works, you may need to get in touch with the provider, more on that later.
Things To Do When Cox Cable DVR Not Recording
There can be many reasons behind a faulty DVR. Most fixes, however, don’t involve fancy equipment or complicated procedures. Here are a few things that you should try.
1: Try to Restart the Cox Mini Box
Restarting the DVR box can fix a lot of problems. This may seem like the most cliché and obvious choice, but it works most of the time. Whether your Cox cable DVR recording error is related to playback or interrupted streaming, restarting the box is the first thing to do. Here is how you can restart your mini box:
- Turn the mini box off.
- Take the power cord out of the plug.
- Wait for a few minutes.
- Plug it back in.
- Wait for all the lights to flicker and stabilize.
When you restart the Cox mini box it gives the device a complete power cycle. You should complete this power cycle for all your electronic devices now and then. It can give the device a fresh start compared to resuming from standby all the time.
2: Check DVR Memory
If you are a subscriber to Cox internet plans, you might have a data cap associated with your account. Similarly, the DVR also has a set number of hours that you can record on it. Moreover, the device also has a maximum memory capacity. And if you reach the capacity, you will have to delete old recordings before you can make new ones.
So, it is best to check the capacity of your DVR machine if you are having trouble with Cox DVR recording. A full memory can hinder your experience and most people ignore this problem until it becomes real and unavoidable. Moreover, if you don’t want to delete old programming, you can contact the provider to increase your DVR limit.
3: Channel and Coverage Issues
Your DVR can only record whatever is playing on your screen. So, one of the most important things is to check that your cable box is getting the right signal. You can understand this by taking the example of a faulty router. Even if everything else is fine and you are putting in the right Cox wifi password, you won’t be able to connect to the internet.
Similarly, if your cable box isn’t in a good coverage area and you aren’t getting your favorite channels, your DVR will also not work. Sometimes, you have to trace back to the basics to fix your problem. So, it can be best to contact support if your coverage is weak. And then try recording again once you have the channel working fine.
4: When to Call Customer Service?
If nothing else is working, the issue may be beyond your fixing like Picture-In-Picture on Cox Error. In such cases, you shouldn’t try anything you don’t understand. Instead, you should call the Cox phone number and talk to a support staff agent. Outline all your issues and everything you have already tried. The agent may tell you some other troubleshooting methods according to your problem. Otherwise, you may be able to book a technician appointment for later.
Getting professional help when your Cox cable DVR not recording issue is prolonged is the right thing to do. The technicians can give you a house call and help solve any underlying software or hardware issues.
Important Tip: Transfer DVR Recordings to Protect Data
If you think your DVR is glitchy, you should take some proactive measures before things get worse. If your DVR device becomes useless, you may also lose all your data. Hours of your favorite TV shows will get wasted. Therefore, you should transfer DVR recordings to cloud storage or an external hard drive frequently. This can ensure that you don’t lose your data and also free up DVR space.
FAQs
Q: How do I fix my Cox DVR not recording?
Ans: Follow the troubleshooting methods outlined in the above text.
Q: Why does my Cox DVR keep freezing?
Ans: There can be different reasons like a faulty device, full memory, software issues, or bad coverage.
Q: How do I reset my Cox DVR?
Ans: Follow the steps in the above text under the heading “Try to Restart the Cox Mini Box”